Unwashed and unused items in their original condition may be returned upon presentation of the original invoice within 14 days of order receipt.
Returns or exchanges of online purchases must be made by post.
Refunds will be processed using the original tender type. EFTPOS/Credit Card refunds must be processed against the original card details (the exact card used to make the original purchase).
Sale items are subject to the same returns policy.
Please post your item along with the original invoice to:
Airtime Australia – Returns Department.
6-22 Magnet Road
Perth WA 6155
As Airtime is not liable for the loss of an item being returned we recommend that you return it using registered mail.
If you are returning or exchanging a faulty, damaged or incorrect item we will pay for the packaging and postage costs.
However, we are unable to offer free delivery for ‘change of mind’ returns or exchanges.
If you would like to exchange an item, please inform us of the item name and code.
We will notify you via email once your exchange has been processed.
For further assistance, please contact firstname.lastname@example.org